*Please note that the Gua Musang District Council's Client Charter Achievement Report is issued annually.
MDGM CLIENT CHARTER ACHIEVEMENT- 2014
|
Num |
MDGM CLIENT CHARTER |
PERFORMANCE/ ACHIEVEMENT |
|
1. |
To provide friendly service and speedy assistance to all customers. |
100% |
|
2. |
Ensure a clean, fresh and beautiful environment for clients and guests at all times. |
100% |
|
3. |
We will approve all applications for the construction of factories and privet residential homes within 3 months of the date of application on condition that the support of all relevant departments is received within the apportioned period. |
100% |
|
4. |
Provide approval for the construction of private residential homes within 3 months on condition that the application fulfills all the requirements of the Unfirm Buildings By-law 1984. |
90 % |
|
5. |
We will issue the Certificate of Fitness for Occupancy (CFO) within 2 weeks of the date of the submission of the application on condition that the support of all relevant departments is received within the apportioned period. |
100 % |
|
6. |
To provide efficient, quick and quality municipal services to all clients/residents via effective and systematic monitoring to ensure that Bandar Gua Musang always remains clean, beautiful and friendly to all. |
100% |
|
7. |
Always responsive to the needs of all residents in providing quality public amentities. To gurantee all minor repair work on basic infrastructure will be completed between14 days and a month. |
100% |
